Shipping Policy
Australia
Enjoy FREE Standard Shipping on all Australian orders over AUD $60 and FREE Express Shipping on orders over AUD $75.
| Shipping Method | Estimated Delivery | Shipping Fee |
|---|---|---|
| Standard Shipping | 2–6 business days | AUD$9.95 |
| Express Shipping | 1–3 business days | AUD$14.95 |
New Zealand
Enjoy FREE Standard Shipping on all New Zealand orders over NZD $90 FREE Express Shipping on orders over NZD $105.
| Shipping Method | Estimated Delivery | Shipping Fee |
|---|---|---|
| Standard Shipping | 4–7 business days | NZD$19.95 |
| Express Shipping | 2–4 business days | NZD$24.95 |
International
We ship worldwide via Australia Post. International shipping rates are calculated at checkout based on your destination and selected shipping method.
| Shipping Method | Estimated Delivery |
|---|---|
| Standard International | 6–15 business days |
| Express International | 2–7 business days |
Order Processing
Orders are typically packed and dispatched within 1–2 business days, excluding weekends and public holidays. During product launches, promotions and holiday periods, processing times may be slightly longer.
Once your order has been shipped, you'll receive a shipping confirmation email with tracking details. Please allow up to 24 hours for tracking information to become active.
Delivery timeframes are estimates only and may vary due to customs clearance, carrier delays, weather conditions, public holidays or peak shipping periods.
Please ensure your shipping address is correct before placing your order. Aura By Aura is not responsible for parcels delivered to an incorrect address provided at checkout.
If your parcel appears to be lost in transit, please contact us at contact@aurabyaura.au. We'll work with Australia Post to investigate and help resolve the issue as quickly as possible.